Question 1

Is your packaging plastic-free?

Accepted Answer

Looking after the environment is extremely important here at Fangs n Fings, which is why we are starting to move our treats and foraging products over to our new cellophane bags.  Cellophane bags are made from natural plant materials making them 100% biodegradable and compostable, our bags do not contain any toxins or harmful chemicals.
   We also offer a brown paper bag service free of charge for our customers who prefer to use just paper products.  Leave us a message when ordering that you would like your products packed in paper and we will do the rest.

Question 2

What are your delivery prices?

Accepted Answer

Please note if items that weigh less than 400g are too wide to be posted by large letter post your postal cost will be automictically upgraded to £2.85  Orders over £35 will qualify for free shipping.

Question 3

Are you based in the UK?

Accepted Answer

Yes, we are based in Newcastle upon Tyne, UK

Question 4

I'm struggling to place an order on your site, can you help?"

Accepted Answer

Yes, of course, you can email us at sales@fangsnfings.com, fill out our contact form or through our online chat feature for any help you need.

Question 5

Can I visit your shop?

Accepted Answer

Unfortunately, collection in person isn't currently possible.  We can only dispatch orders by mail and courier services.

Question 6

What is your Returns Policy?

Accepted Answer

All the information on our returns policy and procedure can be found on our shipping and returns page.

Fangs N Fings
100% Natural treats

Frequently Asked Questions