Frequently Asked Questions

Question 1

Are you based in the UK?

Answer

Yes, we are based in Newcastle upon Tyne, UK

Question 2

I'm struggling to place an order on your site, can you help?

Answer

Yes of course, you can email us at sales@fangsnfings.com, fill out our contact form or through our online chat feature for any help you need.

Question 3

Can I visit your shop?

Answer

Unfortunately collection in person isn't currently possible. We can only dispatch orders by mail and courier services.

Question 4

What is your Returns Policy?

Answer

All the information on our returns policy and procedure can be found on our shipping and returns page.

Question 5

What are your delivery prices?

Answer

Please note if items that weigh less than 400g are to wide to be posted by large letter post your postal cost will be automactically upgraded to £3.20

Frequently Asked Questions